Sovi Tech Labs (OPC) Private Limited(“Sovi Tech Labs”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our products (including DecorFlow), or otherwise interact with us.

1. Information We Collect

We may collect the following categories of information:

Information You Provide

When you contact us, request information, create an account, or use our software products, we may collect:

Full name
Email address
Company / studio name
Phone number, if provided
Information submitted through forms or communications

Product and Usage Information

When using our SaaS products such as DecorFlow, we collect information necessary to operate, maintain, and support the service.

Technical Information

We may automatically receive standard technical information, including IP address, browser type, device information, and operating system.

2. How We Use Information

We use collected information to:

Provide, operate, and maintain our software products
Respond to business enquiries and support requests
Improve product features and performance
Maintain system security and fraud prevention
Comply with applicable legal and statutory requirements

3. Legal Basis and Compliance

Where applicable under Indian law, including the Digital Personal Data Protection Act, 2023, we process personal data based on your consent, contractual necessity, legitimate business interests, or statutory obligations.

4. Information Sharing

We do not sell personal information.

Information may be shared only with verified cloud infrastructure and service providers who assist in operating our SaaS products, or where required by law, regulation, or legal process.

5. Data Retention & Security

We retain information only as long as required for service delivery, operational needs, and legal compliance. We implement administrative and technical safeguards designed to protect your data against unauthorized access or disclosure.

6. Contact Us

For questions regarding this Privacy Policy or our privacy practices, contact:

Sovi Tech Labs (OPC) Private Limited
Email: hello@sovitechlabs.com
Location: Telangana, India