Sovi Tech Labs (OPC) Private Limited("Sovi Tech Labs", "we", "our", or "us") respects your privacy and is committed to protecting the information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our products, or otherwise interact with us.

1. Information We Collect

We may collect the following categories of information.

Information You Provide

When you contact us, subscribe to updates, request information, create an account, or use one of our products, we may collect:

Name
Email address
Company name
Phone number, if provided
Information submitted through forms or communications

Product and Usage Information

When using our software products, we may collect information necessary to provide and improve our services, including account information, configuration data, and usage activity.

Technical Information

We may automatically collect certain technical information, including:

IP address
Browser type
Device information
Operating system
Referring URLs
Usage and analytics data

2. How We Use Information

We use information to:

Provide and maintain our products and services
Respond to enquiries and support requests
Improve product functionality and user experience
Monitor service performance and security
Communicate important updates
Comply with legal and regulatory obligations

3. Legal Basis and Consent

Where required by applicable law, including the Digital Personal Data Protection Act, 2023 (India), we process personal information based on your consent, our contractual obligations, legitimate business interests, or legal requirements.

4. Information Sharing

We do not sell personal information.

We may share information with trusted service providers who help us operate our website, infrastructure, analytics, communications, and products.

Information may also be disclosed where required by law, regulation, court order, or government authority.

5. Data Retention

We retain information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage can be guaranteed to be completely secure.

7. Your Rights

Subject to applicable law, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of personal information
Withdraw consent where applicable
Request information regarding how your data is processed

To exercise any of these rights, please contact us using the details below.

8. Third-Party Services

Our website and products may use third-party services such as hosting providers, analytics providers, payment processors, communication tools, and cloud infrastructure providers.

These providers process information in accordance with their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

10. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, please contact:

Sovi Tech Labs (OPC) Private Limited
Email: hello@sovitechlabs.com
India

For questions, requests, or concerns regarding this Privacy Policy, please contact hello@sovitechlabs.com.